Question 1

The change strategy that tries to command change through formal authority is:

Accepted Answer

A)   incremental
B)   radical
C)   rational persuasion
D)   top-downE) All of the above
F) C) and D)

Question 2

Planned change often assumes that:

Accepted Answer

A)   Change is often best unplanned
B)   Environmental scanning is unnecessary and time consuming
C)   The future is predictable and there is an end stage to be reached
D)   The future is unpredictable, so contingency planning is bestE) B) and C)
F) All of the above

Question 3

John manages the Lingerie department at a large London Department Store. He has decided that the visual merchandising of his product range needs changing, and has found some new fixtures and fittings in a Trade Catalogue. Senior management have approved the purchase of these new fixtures and fittings. According to Dunphy and Stace, this is an example of:

Accepted Answer

A)   fine tuning
B)   incremental adjustment
C)   modular transformation
D)   corporate transformationE) A) and C)
F) A) and B)

Question 4

Briefly explain Lewin's phases of planned change.

Accepted Answer

Phase 1 - Unfreezing. Creating a felt ne...

Question 5

The top-down approach to change is similar to the military model in its style.

Accepted Answer

A) True 
 B)False

Question 6

Phase One, unfreezing includes:

Accepted Answer

A)   creating a felt need for change, minimising resistance to change
B)   reinforcing outcomes and evaluating results
C)   changing people, tasks, structure and technology
D)   making constructive modificationsE) None of the above
F) C) and D)

Exam 12: Organizational Change

The change strategy that tries to command change through formal authority is:

Correct Answer
verified

Briefly explain Lewin's phases of planned change.

Correct Answer
verified
Phase 1 - Unfreezing. Creating a felt ne...
View Answer

The top-down approach to change is similar to the military model in its style.

Correct Answer
verified

Correct Answer
verified

Phase One, unfreezing includes:

Correct Answer
verified

Planned change often assumes that:

Correct Answer
verified

Exam 12: Organizational Change

The change strategy that tries to command change through formal authority is:

Correct AnswerverifiedShow Answer

Briefly explain Lewin's phases of planned change.

Correct AnswerverifiedPhase 1 - Unfreezing. Creating a felt ne...View AnswerShow Answer

The top-down approach to change is similar to the military model in its style.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Phase One, unfreezing includes:

Correct AnswerverifiedShow Answer

Planned change often assumes that:

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified
Phase 1 - Unfreezing. Creating a felt ne...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified